1. Information We Collect
We may collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide
- Contact details (such as name, phone number, email address).
- Service request details (such as address, preferred appointment times, and project requirements).
- Messages you send through our contact forms or via email.
Information collected automatically
- Device and usage data (such as browser type, pages viewed, and approximate location derived from IP address).
- Cookies and similar technologies used for site functionality and analytics.
2. How We Use Your Information
- To respond to enquiries and provide quotes, consultations, and support.
- To deliver, operate, and improve our services and website.
- To communicate service updates, appointment information, and administrative messages.
- To protect against fraud, misuse, and security incidents.
- To comply with legal obligations and enforce our terms.
3. Cookies
We may use cookies and similar technologies to improve functionality and understand usage patterns. You can control cookies through your browser settings; disabling cookies may affect site functionality.
4. Sharing of Information
We do not sell your personal information. We may share information in limited circumstances, including:
- With service providers who help us operate our website or deliver services (subject to appropriate safeguards).
- When required by law or to respond to lawful requests.
- To protect the rights, safety, and security of our customers, our business, and the public.
5. Data Retention
We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.
7. Your Choices
- You may request access, correction, or deletion of certain information by contacting us.
- You can opt out of non-essential communications at any time (where applicable).
8. Contact Us
If you have questions about this Privacy Policy, contact us at
[email protected].
Note: This page provides general information and is not legal advice. If you need legal guidance, consult a qualified professional.
